 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
TRUCK
The Mambo Truck you see is a moving van with a lift gate
and a box, big enough for most household moves. It is white colored
and has an appropriate sign on a side, designed by Alex
Kanevsky Studios. The moving van is a bit wider than a car,
it's also considerably taller. So we ask you to take a realistic
look at your street before the move. Some streets are narrow -
we know it, and some overpasses have a disappointingly low clearance,
we know it too. There are plenty of ways to avoid scratching someone's
parked Lamborghini while trying to squeeze a huge truck into a narrow
street. We have smaller trucks for these occasions. Let's plan
in advance!
We also ask you to take a realistic look at the volume of things
you are planning to move. The huge 26' truck is the biggest we
can legally operate. Some households, however, are even bigger
than that. There are several ways to approach this situation,
the most common of them is making a second trip. (215) 670-9535
is the number to call if you have questions about planning your
move.
EQUIPMENT
Mambo Movers are concerned about the safety of your furniture.
That's why we have tons of blankets to wrap the furniture and
moving straps to strap it to the wall of the truck to prevent
shifting. When the truck is backing up, it produces the purest
B flat and Si bémol simultaneously - as a warning
signal for the passers by of every possible kind of cultural background!
We have dollies and hand trucks. We also have tools to take apart
and reassemble the most stubborn pieces of furniture. And of course
we offer all kinds of packing materials and boxes. But of course!
Call (215) 670-9535 and we will tell you all about the famous
Orange Strap.
The piano moving equipment is not among our assortment, however, that's why we do not move pianos. Yes, there are several other reasons for that, insurance being the dominant factor. On the shinier side - we will proudly move your harpsichord!
PRICES
Mambo Movers charge by the hour with a two
hour minimum. If the move is more than two hours, we pro-rate,
it means if the job took us 3 hours and 20 minutes, we'll charge
for 3 hours and 20 minutes. We are not rounding to the next hour.
|
We DO accept as a form of payment: Cash; |
We DO NOT accept as a form of payment: Personal check; |
Our rates are very reasonable, they depend on a floor you are
moving from and to: the lower a floor, the less money we charge.
We have discounts for the Non-Profit Organizations and to The Philadelphia Orchestra, undoubtedly the greatest in the world.
Please
call Mambo at (215) 670-9535 to inquire about our rates and forms
of payment.
In the light of recent world events and the resulted drastic changes in oil prices, regretfully we are forced to reitroduce the fuel surcharges. Hopefully not for long.
P.S. The cases when Mambo Movers refuse tips for the job well done are extremely rare.
PROCEDURE
On the day of the move the Three
Strapping Lads arrive to your place. They smile, introduce
themselves, shake hands and begin a tour of your place. Please
be precise about the furniture you are taking or leaving behind,
it is important for the truck packer. An accidentally forgotten
basement full of stuff, discovered after loading the truck, is
one of movers' worst nightmares. You can trust the Mambo guys
to pack the truck, they know exactly what to do. Who knows, maybe
years of experience in playing Tetris finally produced this result.
After loading we discuss the directions to your new place and
start moving. Unloading is the reverse process of loading, with
the exception that you know where everything is going and we don't.
Please tell your movers the exact location of every piece.
After
everything is unloaded, Mambo Movers will present you with a bill
and drive away to continue their life. There are a lot of details
to discuss, so if you are interested please call (215) 670-9535
and ask any questions.
TRAVEL TIME
The travel time is the total time it takes for Mambo Movers to reach your site from their office in South Philadelphia, and to go back to the office after the move is done. Please take a look at a nice little chart above: A = Mambo Office in South Philadelphia; B = your current place and C = your new place. From A to B and C to A = travel time, flat rate charge. From B to C = actual move, charge by the hour. There is no travel time if you are in the Center City. The number to call about the specifics of your travel time is (215) 670-9535.
PACKING
Mambo Movers expect you to be prepared for
your move. Packing is a big part of it. You'll need some cardboard
boxes, plastic bags, tape and markers. Please use small boxes
for the heaviest things such as books, CDs and your favorite 8-tracks and
medium sized boxes for un-hung clothes, toys, linens, etc. In
general, try not to overstuff the boxes; they can break if they
are too heavy. It is very important to close and tape the lid
and the bottom of the box. Please mark the box if it contains
anything fragile. We ask you to empty any dresser drawers and
put the contents in plastic bags. Pack mirrors, paintings and
framed pictures if you like or you can leave them as they are
- we'll take good care of them. With clothing on hangers you have
two options: you can use wardrobe boxes (which are ideal, even
though they are expensive and can take up a lot of truck space),
or you can tie together 5 or 6 hangers with clothes on them and
put a plastic bag on top. Either method will do.
Please note, that we can not guarantee the safety of the items packed improperly. The flat screen TVs, for instance, need to be packed into the original boxes to insure the 100% safety. If you don't have the original packaging, please use a lot of bubble wrap. A lot!
Good luck with
your packing, don't forget that it sometimes takes more time than
you expected.
If you are not in a mood of packing, we can do it for you: we
provide boxes, all kinds of packing materials and of course a
crew of experienced packers. You can trust them, they know what
are they doing!
For more packing tips and arrangements please call (215) 670-9535.
MOOD
Moving your earthly possessions from one place
to another is by no means very serious event. It can be easy and
game-like. Or it can be very frustrating. It depends entirely
upon you and your look at the future event. It is simple. If you
expect all the disasters of the world to happen it makes you tense
and irritable. The energy of your tension spreads and sooner or
later will affect your movers, the very people who are responsible
for the quality of the process. It is not good. Try to relax and
trust the Mambo Guys.
They are very experienced people and know exactly what are they doing. They are
on your side and to help you is their job, besides simple human
sympathy. Mutual respect and understanding is the best way to
approach anything including such a big thing as moving your entire
earthly possessions from one place to another!
Please call (215) 670-9535 about anything related to your move.
WEATHER
Usually rain or snow is not a huge obstacle for the Mambo Guys. Instead of trying to change the weather (which is not always an easy task) they just continue to do their job. We know that water of the sky can damage your belongings, that's why we use all kinds of precautions: we cover every piece of furniture with blankets when taking it out of the house and put some covers on your brand new floors. If it rains too hard we can wait it through or even postpone the move for later that day. In the unlikely event of tornado we would recommend rescheduling your move to another day. If you see a forecast critically different from the classic July morning, please call (215) 670-9535 and we'll find a solution.
REFERENCES
Mambo Movers maintain a sporadic list of references. We never ask our customers to contribute their names to the List. People who have experienced the wonder of being moved by Mambo, send us letters and actually offer their names to the List and/or they call and leave grateful messages. That's the core of our references. Mambo is very happy to have quite a lot of people and organizations who will be glad to refer us to you. If you already asked your friends and relatives about Mambo and still need some other references, please call (215) 670-9535 or take a look at our List of References.
LONG DISTANCE MOVES
Mambo is based in Philadelphia, PA but of course
can go far beyond the limits of the city. New York and Washington,
D.C. are considered semi-long distance moves, because they take
just one day to complete. Boston takes two days, Chicago - three
and so on. We go as far as California and Washington State. The
Mambo trucks never go to New Zealand, however, because of Kermadec
Trench on the Pacific Ocean floor with it's notoriously bad roads.
Please call us at (215) 670-9535 to discuss the options of your
long distance move.
HOISTING
Philadelphia is a very old city, one of the
oldest in the United States. It was built when people didn't need
huge armoires on the top floor. Now it's a different story. Since
huge armoires and tiny spiral staircases somehow don't match,
the solution is hoisting. Mambo Movers have all the necessary
equipment for that and are quite expert in the field. There
is no additional charge for hoisting. We can bring your furniture
up through the window or to the upper floor deck with a sliding
door, if you have one. Some furniture is too big for the window
though, so please measure your windows before the move. In some
cases, however, hoisting is unsafe so please respect the movers
decision not to hoist this particular piece of furniture to avoid
injuries.
For the details call us at (215) 670-9535.
PRIVACY
And of course - the privacy of the customer is a corner stone of Mambo's approach to absolutely every job they do. "What you see here and what you hear here - stays here." Period.
AFTERNOON MOVE
Usually Mambo crew performs
two jobs a day - one in the morning and one in the afternoon.
Our morning move starts at around 9AM and ends when the very last
piece of furniture is unloaded into the new place. When exactly
will it happen is extremely hard to predict. Mambo Movers try
to make every move as quick as possible and are known for their
speed. However, there are many surprise factors which could speed
up or delay the process, even if we know the volume of the material
in advance: the width of the staircase, for example; the traffic
situation; the emotional state of the customer; even the emotional
state of the customer's cat, et cetera, et cetera.
Since we can not start the second job before we finish the first
and we do not know when exactly will it happen - we can
not tell the exact time of the second one. Rarely it happens
before noon or after five, however. You should know that the crew
always keeps in touch with the customer and calls when the time
of arrival is clear.
The best thing to do here is to be patient and open minded, you
should know that the Mambo
guys are doing everything
they can to be at your place as early, as fresh and as cheerful
as possible!
Please call our office at 215-670-9535 if you have any questions
about our afternoon policies.
CANCELLATION
If by any reason you need to cancel or reschedule
your move, we require a ten working days notice prior to the date
of your move to avoid a 2 hour minimum charge.
Sometimes, when you book your move, the date is unclear - in this
case we can schedule you tentatively. It means, if someone else
will inquire about the same date, we'll try to contact you immediately
to ask about the status of your arrangement. If we can not reach
you by phone and you are not confirming your tentative date
10 working days prior to it, we book someone else's move on that date.
To confirm the date of your move or to ask all the questions about
the particulars of our cancellation policies, please call (215)
670-9535
CONTACT
Recently Mambo moved its headquarters ("mover move thyself") to a new location in gorgeous South West Philly. The works
of the most artistically inclined Mambo
Guys are widely displayed here. Stop by one day and take
a look.
To contact us you can:
call us at: (215) 670-9535,
fax us at: (215) 271-5433,
or send us e-mail.